1. Cancellation by Customer

If you need to cancel a booking, please contact Time For Travel as soon as possible.

The refund amount, if any, depends on:

  • How much time remains before departure
  • Hotel cancellation conditions
  • Transportation commitments
  • Tickets already purchased
  • Supplier charges
  • The specific package terms

2. Cancellation by Time For Travel

If Time For Travel must cancel a trip for operational or safety reasons, customers will be informed as soon as reasonably possible.

Available refund or alternative arrangements will depend on the circumstances and amounts recoverable from suppliers.

3. Weather and Road Closures

Mountain trips can be affected by weather and road conditions.

If the original itinerary cannot safely be completed, Time For Travel may modify the itinerary or offer a practical alternative where possible.

4. No-Show

If a customer does not arrive at the agreed departure point and does not contact Time For Travel, the booking may be treated as a no-show.

Refund eligibility will depend on the package’s confirmed cancellation terms.

5. Refund Processing

Where a refund is approved, the expected processing time and method will be communicated to the customer.